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Definitions. “Agreement" means all terms and conditions found on this page, any addenda and additional materials we provide at the time of rental. "You" or "your" means the person identified as the renter, any person accepting this Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or your direction. All persons referred to as "you" or "your" are jointly and severally bound by this Agreement. "We", "our" or "us” means the business named Neoteric Narvaez LLC, Its Insurance Providers, and any affiliated entities. “Authorized Driver” means the renter, the renter's spouse, the renter's employer and co-worker if engaged in business activity with the renter while using the Vehicle and is at least age 21, and any additional driver listed by us on this Agreement, provided that each such person has a valid driver's license. "Vehicle" means the motor or electric vehicle identified in this Agreement and vehicle we substitute for it, and all its tires, tools, accessories, equipment, keys and vehicle documents. “RCP” means Renters Collision Protection

Rental, Indemnity and Warranties. This Agreement is a contract for the rental of the Vehicle. You agree to indemnify us, defend us and hold us harmless from and against all claims, liability, costs and attorney fees we incur resulting from, or arising out of this rental. We make no warranties, express, implied or apparent, regarding the vehicle, no warranty of merchantability and no warranty that the vehicle is fit for a particular purpose.

Condition and Return of Vehicle. You must return the Vehicle to our rental office or other location we specify, on the date and time specified in this Agreement, and in the same condition that you received it. Service to the Vehicle or replacement of parts or accessories during the rental must have our prior approval. You will check and maintain all fluid levels. We may repossess the Vehicle at your expense without notice to you, if the Vehicle is abandoned or used in violation of law or this Agreement.

Responsibility for Damage or Loss; Reporting to Police. You are responsible for all physical and mechanical damage to the Vehicle, missing equipment, and our administrative expenses connected with any damage claim in accordance with California Civil Code section 1936, whether or not you are at fault. You are responsible for loss due to theft of the vehicle and all damage due to vandalism that occurs in connection with a theft, if you fail to exercise ordinary care while in possession of the Vehicle. You are responsible for damage due to vandalism not associated with theft of the Vehicle. Allowing a person who is not an Authorized Driver to use the Vehicle is not an exercise of ordinary care, but a willful, and reckless act and is a breach of this agreement. You must report all accidents involving the vehicle or theft of the vehicle and vandalism to us within 24 hours of occurrence, and to the police as soon as you discover them.

Breach of Agreement: the acts listed here are prohibited uses of the rental vehicle. Any loss or damage that (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction: (b) is caused by anyone under the influence of prescription or non-prescription drugs or alcohol; (c) is caused by anyone who obtained the Vehicle or extended the rental period by giving us false, fraudulent or misleading information; (d) occurs while the Vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation; (e) occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test or contest; (f) occurs while teaching anyone to drive; (g) occurs while carrying dangerous or hazardous items or illegal material in or on the Vehicle; (h) occurs outside the geographic limitations indicated on this agreement (Vehicle must remain within California and within 300 miles of original pickup location); (i) occurs when it is loaded beyond its capacity; (j) occurs as a result of driving the Vehicle on unpaved roads; (k) occurs while transporting more persons than the Vehicle has seat belts, or while carrying persons outside the passenger compartment; (I) occurs while transporting children without approved child safety seats as required by law; (m) occurs and the odometer has been tampered with or disconnected; (n) occurs when the vehicle's fluid levels are low, or It is otherwise reasonable to expect you to know that further operation would damage the vehicle; (o) results from inadequately secured cargo; (p) where applicable, is caused by anyone who lacks experience operating a manual transmission or electric vehicle; (q) is a result of your willful, wanton or reckless act or misconduct; (r) occurs and you fail to summon the police to any accident involving personal injury or property damage; or, (s) is caused by an animal transported in the Vehicle; breach this agreement. You waive all recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this agreement.

Insurance. You are responsible for all damage or loss you cause to others. You agree to provide primary auto liability, collision and comprehensive insurance covering you, us and the vehicle. If you do not have liability insurance, or if state law requires us to have liability insurance, we will provide an auto liability insurance policy (the "Policy") that is secondary to any other valid and collectible insurance whether primary, secondary, excess or contingent The Policy provides bodily injury and property damage liability coverage with limits no higher than minimum levels prescribed by the vehicular financial responsibility laws of the state where the damage or loss occurs. The policy provides uninsured or under-insured motorist coverage only in states where we are required by law to provide it. Coverage is void if you breach the terms of this Agreement or if you fail to cooperate in any loss investigation conducted by us or our insurer. You and we reject no-fault and uninsured or under-insured motorist coverage. Giving the Vehicle to an unauthorized driver terminates our liability insurance, if any. If a liability loss occurs, this agreement shall be construed according to the laws of the jurisdiction in which the loss occurred.

Charges. You will pay us on demand for all charges due us under this Agreement that are allowed by law, including, but not limited to: (a) time and mileage for the period you keep the vehicle, or a mileage charge based on our experience if the odometer or its seal is tampered with or disconnected; (b) charges for additional drivers; (c) charges for optional products you elected to purchase from us; (d) fuel/electric charge, if you return the Vehicle with less fuel/electric charge than when rented; (e) applicable taxes; (f) loss of, or damage to, the vehicle, which, includes the cost of repair or the retail cash retail value of the vehicle on the date of the loss if the vehicle is not repairable or if we elect to sell the Vehicle without repairing it, plus our administrative fees incurred processing the claim as limited by California Civil Code Section 1936; (g) all fines, penalties, forfeitures, court costs, towing, storage and impound charges, and other expenses involving the Vehicle assessed against us or the vehicle during your rental, unless these expenses are our fault; (h) expenses we incur in locating and recovering the Vehicle if you fail to return it or if we elect to repossess the Vehicle under the terms of this Agreement; (i) costs, including pre- and post-judgment attorney fees, we incur collecting payment from you or otherwise enforcing our rights under this Agreement; (j) a 2% late payment fee (or the highest amount allowed by law) on all amounts past due; (k) 1.5% per month interest, or the maximum amount allowed by the laws of the State of California, for monies due us but not paid upon return of the Vehicle; (i) Deposit, plus $5/mile for every mile between the renting location and the place where the Vehicle is returned or abandoned, plus any additional recovery expenses we incur; (m) $50 or the maximum amount permitted by law, whichever is greater, if you pay us with a bad check; and (n)a reasonable fee not to exceed $350 to clean the Vehicle if returned substantially less clean than when rented.

Deposit. We may use your deposit to pay any amounts owed to us under this Agreement. The full deposit will be forfeited if any of the following occur:

Draining the car battery to 0%
Smoking in the vehicle
Use of the vehicle by unauthorized drivers
Negligent driving that disables Autopilot or Full Self-Driving (FSD) functions
Abandoning the vehicle plus an additional $5/mile for every mile between the renting location and abandoned location.

A portion of your deposit may be withheld for the following:

Exceeding the daily mileage limit of 100 miles: $1 per additional mile
Returning the vehicle excessively dirty: $350 cleaning fee
Late vehicle return: $75 per hour
Returning the vehicle with less than 50% battery charge: $100 fee.
Any tolls or tickets incurred during the rental period are the renter's responsibility.

Your Property. You release us, our agents and employees from all claims for loss of, or damage to, your personal property or that of any other person, that we received, handled or stored, or that was left or carried in or on the Vehicle or in any service vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility.

Modifications. No term of this Agreement can be waived or modified except by a writing that we have signed. To extend the rental period, you must return the Vehicle to our rental office for inspection and written amendment by us of the due-in date. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.

Miscellaneous. A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law, you release us from any liability for consequential, special or punitive damages in connection with this rental or reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

To enhance your rental experience, please take a moment to review these important guidelines:

Accidents: In case of an accident, contact the police immediately to obtain an accident report. Then notify your insurance company and us as soon as possible.
Energy Levels: It is the renter’s responsibility to maintain proper energy levels during the rental period. Draining the Battery to Zero will damage the vehicle and forfeit your deposit.
Timely Return: Please return the vehicle on time. An additional charge of $50 will be applied for each extra hour.
Cleanliness: Return the vehicle in a clean condition. An additional charge will apply for vehicles returned exceptionally dirty: $350 for cars.
Electric Level: Ensure the vehicle is returned with a minimum of 50% energy. If it is returned with less energy, a service charge of $100 will be added.
Authorized Drivers: Only drivers listed on the rental agreement are permitted to operate the vehicle.
Mileage Radius: Vehicles taken beyond the mileage radius specified in the agreement must be returned at the renter's expense, regardless of mechanical issues. We will arrange repairs as quickly as possible but do not offer compensation for downtime. (Vehicle must remain within California and within 300 miles of original pickup location)
Vehicle Replacement: We will provide a replacement vehicle whenever possible, but availability and location may limit this option. We cannot guarantee a replacement.
After-Hours Return: Vehicles returned and left on the premises after business hours remain the renter's responsibility. The vehicle's condition will be assessed during regular hours, and the renter is financially responsible for any discrepancies noted by the rental company.
Deposit. We may use your deposit to pay any amounts owed to us under this Agreement. The full deposit will be forfeited if any of the following occur:
- Draining the car battery to 0%
- Smoking in the vehicle
- Use of the vehicle by unauthorized drivers
- Negligent driving that disables Autopilot or Full Self-Driving (FSD) functions
- Abandoning the vehicle plus an additional $5/mile for every mile between the renting location and abandoned location.
A portion of your deposit may be withheld for the following:
- Exceeding the daily mileage limit of 100 miles: $1 per additional mile
- Returning the vehicle excessively dirty: $350 cleaning fee
- Late vehicle return: $50 per hour
- Returning the vehicle with less than 50% battery charge: $100 fee.
- Any tolls or tickets incurred during the rental period are the renter's responsibility.

December 22, 2024